Quoterich

People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it. W. Edwards Deming

Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD. All customer expectations are only what you and your competitor have led him to expect. He knows nothing else. W. Edwards Deming

Greatness, generally speaking, is an unusual quantity of a usual quality grafted upon a common man. William Allen White

The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates. The great teacher inspires. William Arthur Ward

If the fool would persist in his folly he would become wise. William Blake

It is not because angels are holier than men or devils that makes them angels, but because they do not expect holiness from one another, but from God only. William Blake