SAT Contact Details
Note: If you contact us to request a service, once we receive that request, it cannot be canceled.
Register
Includes a fee. First-time registration can only be done online or by mail.
Online: Create or sign in to your College Board Account
Mail: Mail registration is required if you’re paying by check or money order or for special circumstances. Use the registration envelope that comes with the registration guide or address an envelope to:
College Board SAT Program
P.O. Box 7502
London, KY 40742-7502
Re-Register
Includes a fee. First-time registration can only be done online or by mail.
Online: Create or sign in to your College Board Account
Mail: Mail registration is required if you’re paying by check or money order or for special circumstances. Send your form to:
College Board SAT Program
P.O. Box 7502
London, KY 40742-7502
Phone: Includes additional processing fee. Credit card payment required.
Domestic: 866-756-7346
International: 212-713-7789
TTY: 888-857-2477 (U.S.), 609-882-4118 (international)
Change Test Type, Center, or Date
Get Scores
Online: Sign in to your College Board Account
Mail: Students who register by mail and who do not have active College Board online accounts will receive paper score reports.
Phone: Includes additional processing fee. Credit card payment required.
Domestic: 866-756-7346
International: 212-713-7789
TTY: 888-857-2477 (U.S.), 609-882-4118 (international)
Send Scores
Includes a fee.
Online: Sign in to your College Board Account
Mail: Use your registration form or additional score report order form (.pdf/515KB).Full payment is required for processing. Send your form to:
College Board SAT Program
P.O. Box 7502
London, KY 40742-7502
Phone: Credit card payment required.
Domestic: 866-756-7346
International: 212-713-7789
TTY: 888-857-2477 (U.S), 609-882-4118 (international)
Rush Scores
Includes a rush fee.
Online: Sign in to your College Board Account
Mail: Use this additional score report order form (.pdf/515KB). Full payment of rush and score report fees is required for processing. Send your form to:
College Board SAT Program
P.O. Box 7502
London, KY 40742-7502
Phone: Credit card payment required.
Domestic: 866-756-7346
International: 212-713-7789
TTY: 888-857-2477 (U.S.), 609-882-4118 (international)
Verify Scores
There are fees for Question-and-Answer Service and Student Answer Service.
Online: Sign in to your College Board Account
Mail: Include full payment with the answer verification form (.pdf/527KB) and mail it to:
College Board SAT Program
P.O. Box 7502
London, KY 40742-7502
Phone: Credit card payment required.
Domestic: 866-756-7346
International: 212-713-7789
TTY: 888-857-2477 (U.S.), 609-882-4118 (international)
Other SAT Concerns
*This is not the correct mailing address for paper registration. Please use this address for other customer service issues.
College Board SAT Program
P.O. Box 025505
Miami, FL 33102
K–12 Educators
Phone: 888-SAT-HELP
International: 212-520-8600
Phones are available between 8 a.m. and 9 p.m., Eastern Time, Monday through Friday.
Summer hours (from the end of June through August) are 8:30 a.m. to 8 p.m., Eastern Time.
SAT Test Day Problems
If you encounter problems on test day, you generally need to communicate them to the SAT Program by 11:59 p.m. ET on the fourth weekday after the test administration. If you want to cancel scores, you must do so by 11:59 p.m. ET on the fourth weekday after the test administration. This is necessary in order to ensure that your concern is investigated before your scores are released. Use the chart below to identify the best way of contacting us.
Cancel Scores
Cancellation includes scores on all tests you take on one day, unless your equipment malfunctions. Once we receive your request, your scores cannot be reinstated. You may cancel your score up until 11:59 p.m. ET on the Thursday after you took the exam.
This cannot be done online or by email.
Learn more about canceling scores.
Overnight Mail: Send the completed and signed score cancellation form (.pdf/92KB)via overnight delivery service to:
SAT Program
Score Cancellation
1425 Lower Ferry Road
Ewing, NJ 08618
Fax: Fax the completed and signed score cancellation form (.pdf/92KB) to 610-290-8978
Test Center Complaints
If you have a complaint about the test center or testing conditions, send us a letter explaining your complaint by 11:59 p.m. ET on the fourth weekday after the test administration. Your scores could be delayed while your complaint is investigated.
Email: testcenter@info.collegeboard.org
Fax: 609-771-7710
Overnight Mail:
SAT Program
Test Administration Services
1425 Lower Ferry Road
Ewing, NJ 08618
Report Suspected Cheating
If you see it or hear about it, report it. You can confidentially report suspected cheating on the SAT by contacting the Office of Testing Integrity.
Phone (test day only): 800-257-5123
Phone: 609-406-5430
Test Error or Ambiguity
If you encounter a test error or ambiguous question, continue testing. Report the problem to the coordinator before you leave the test center, then write to us, including the test section, the test question (as well as you can remember it), and an explanation of your concern. The SAT Program will respond to written inquiries.
Email: satquestion@collegeboard.org
Fax: 917-591-2327
Overnight Mail:
Assessment Design & Development, The College Board
250 Vesey Street
New York, NY 10281
PSAT-Related Assessments
Educators
Phone
Phone: 888-477-7728
International: 212-237-1335
Fax: 610-290-8979
TTY: 609-882-4118
Phone support is available 8 a.m. to 8 p.m. Eastern Time, Monday through Friday, from September to early June. Summer hours are 9 a.m. to 7 p.m. Eastern Time, Monday through Friday, from mid-June to September. Phone support for educators is extended on PSAT/NMSQT administration dates. The additional hours for the fall 2017 dates (all times Eastern) will be:
- Primary Wednesday, October 11: 7 a.m. to 8 p.m.
- Saturday, October 14: 7 a.m. to 4 p.m.
- Alternate Wednesday, October 25: 7 a.m. to 8 p.m.
Email: PSAT/NMSQT
Email: PSAT 10
Email: PSAT 8/9
P.O. Box 6720
Princeton, NJ 08541-6720
Students and Parents
Phone and Email
Phone: 866-433-7728
International: 212-713-8105
Fax: 610-290-8979
TTY: 609-882-4118
Phone support is available 8 a.m. to 7 p.m. Eastern Time, Monday through Friday, from September to early June. Summer hours are 9 a.m. to 7 p.m. Eastern Time, Monday through Friday, from mid-June to September.
Email PSAT/NMSQT
Postal Mail
P.O. Box 6720
Princeton, NJ 08541-6720
Test Error or Ambiguity
If you encounter a test error or ambiguous question, continue testing. Report the problem to the coordinator before testing is complete, then write to us, including the test section, the test question (as well as you can remember it), and an explanation of your concern. The PSAT Program will respond to written inquiries.
Email: psatquestion@collegeboard.org
Fax: 917-591-2513
Overnight Mail:
Assessment Design & Development, The College Board
250 Vesey Street
New York, NY 10281
Services for Students with Disabilities
Phone and Email
Regular: 212-713-8333
Fax: 866-360-0114
TTY: 609-882-4118
Phone support is available 8 a.m. to 6 p.m. Eastern Time, Monday through Friday.
Email Services for Students with Disabilities
Postal Mail
College Board SSD Program
P.O. Box 8060
Mt. Vernon, IL 62864-0060
Higher Education Professionals
Email and Regional Contacts
Email us or contact the College Board office in your region:
For Admission Staff
Phone: 888-SAT-HELP
Phones are available between 8 a.m. and 9 p.m., Eastern Time, Monday through Friday.
Summer hours (from the end of June through August) are 8:30 a.m. to 8 p.m., Eastern Time.
Mail:
The College Board SAT Program
P.O. Box 025505
Miami, Florida 33102
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